Stop Losing Customers to Missed Calls
48% of retail phone calls are about product availability. If nobody answers, that customer buys from Amazon instead.
TRY A RETAIL DEMO CALL - FREE
THE PROBLEM
Your sales staff is helping customers while the phone rings
48%
OF RETAIL CALLS ARE PRODUCT AVAILABILITY CHECKS
3 in 4
CALLERS BUY ELSEWHERE IF THEY CANNOT REACH YOU
$890
AVERAGE MONTHLY REVENUE LOST TO UNANSWERED CALLS
Your team is on the sales floor helping customers, processing returns, and restocking shelves. The phone rings and nobody wants to leave a customer mid-conversation to grab it.
HOW IT WORKS
Live in 4 simple steps
STEP 01
Forward Your Calls
Set up call forwarding from your store phone. Works with landlines, VoIP, and cell phones in 2 minutes.
STEP 02
AI Answers Instantly
Your AI receptionist greets callers with your store name, knows your hours, location, and product information.
STEP 03
Answers Questions
Handles stock checks, store hours, return policies, and event information. Complex questions are routed to your team.
STEP 04
You Get Notified
Get summaries of all calls, special order requests, and customer inquiries. Follow up when it is convenient.
BUILT FOR RETAIL
Features designed for your industry
Product Availability
Callers checking if items are in stock get accurate answers based on your inventory data. Drives foot traffic to your store.
Store Information Hub
Hours, location, parking, return policy, current sales, and event information are all handled instantly.
Special Order Capture
When items are out of stock, the AI captures the customer details and request for your team to follow up on special orders.
Event and Sale Promotion
Callers hear about your upcoming events, trunk shows, and sales. Turns informational calls into store visits.
PLATFORM FEATURES
Everything your receptionist does. And more.
AI Phone Receptionist
Answers every call with a natural, friendly voice. Knows your business inside out.
Smart Scheduling
Books, reschedules, and cancels appointments in real time. Syncs with your calendar.
SMS Follow-Ups & Reminders
Sends confirmations, reminders, and follow-up texts automatically after every call.
Client Management
Tracks every caller, their history, preferences, and upcoming appointments in one place.
Call Transcripts & Analytics
Full transcripts of every call plus insights on call volume, peak times, and conversion rates.
Custom Voice & Branding
Choose your AI voice, greeting style, and personality. Callers hear your brand, not ours.
INTEGRATIONS
Works with the tools you already use
Connect Mermaid Phone to the platforms you already rely on. Appointments, contacts, and data sync automatically.
Plus dozens more through Zapier and our Open API.
EVERY MISSED CALL IS A LOST OPPORTUNITY. MERMAID PHONE ANSWERS 24/7 SO YOU NEVER LOSE ANOTHER CUSTOMER.
24/7
ALWAYS AVAILABLE
<5min
SETUP TIME
99.9%
UPTIME
24%
MORE FOOT TRAFFIC
PRICING
Simple pricing. Upgrade when you are ready.
NO HIDDEN FEES. NO CONTRACTS. CANCEL ANYTIME.
Starter
Pay as you go
- AI phone receptionist
- Call transcripts
- SMS notifications
- Basic scheduling
Pro
For growing businesses
- Everything in Starter
- 200 minutes included
- Smart scheduling
- CRM integrations
- SMS follow-ups
Enterprise
Custom solutions
- Everything in Pro
- Unlimited minutes
- Multi-location support
- Custom integrations
- Dedicated account manager
Questions? We have answers.
WHAT OUR CUSTOMERS SAY
Keep your team on the floor while every call gets answered. Like an extra employee who never takes a break.
Your competitors answer their phone. Do you?
Stop losing retail customers to missed calls. Your AI receptionist is ready in 5 minutes.
MERMAID PHONE FOR EVERY INDUSTRY