Stop Losing Customers to Missed Calls
60% of auto shop calls go unanswered during business hours. Your mechanics are under cars, not answering phones.
TRY A AUTOMOTIVE DEMO CALL - FREE
THE PROBLEM
Your technicians are under the hood while customers call
60%
OF AUTO SHOP CALLS GO UNANSWERED
$450
AVERAGE VALUE OF EACH MISSED SERVICE CALL
3.2X
MORE LIKELY TO LOSE CUSTOMER AFTER MISSED CALL
Your shop is busy. Lifts are full, technicians are elbows-deep in engines, and the service writer is with a customer. The phone rings and nobody can grab it.
HOW IT WORKS
Live in 4 simple steps
STEP 01
Forward Your Calls
Set up call forwarding from your shop phone. Takes 2 minutes and works alongside your existing system.
STEP 02
AI Answers Instantly
Your AI receptionist greets callers, knows your services, pricing estimates, and current wait times.
STEP 03
Books Appointments
Schedules oil changes, brake jobs, inspections, and full diagnostics. Captures vehicle make, model, year, and mileage.
STEP 04
You Get Notified
Get alerts with vehicle details, service needed, and customer info. Prep the bay before they arrive.
BUILT FOR AUTOMOTIVE
Features designed for your industry
Vehicle Detail Capture
The AI collects make, model, year, mileage, and VIN when available. Your service writer has everything ready before the car pulls in.
Service Status Updates
Customers calling to check on their car get real-time status updates without pulling your technicians off the lift.
Estimate Requests
The AI gathers vehicle info and symptoms so you can provide accurate phone estimates. Converts more callers into booked appointments.
Recall and Maintenance Reminders
Sends follow-up texts for upcoming maintenance based on mileage and service history. Keeps customers coming back.
PLATFORM FEATURES
Everything your receptionist does. And more.
AI Phone Receptionist
Answers every call with a natural, friendly voice. Knows your business inside out.
Smart Scheduling
Books, reschedules, and cancels appointments in real time. Syncs with your calendar.
SMS Follow-Ups & Reminders
Sends confirmations, reminders, and follow-up texts automatically after every call.
Client Management
Tracks every caller, their history, preferences, and upcoming appointments in one place.
Call Transcripts & Analytics
Full transcripts of every call plus insights on call volume, peak times, and conversion rates.
Custom Voice & Branding
Choose your AI voice, greeting style, and personality. Callers hear your brand, not ours.
INTEGRATIONS
Works with the tools you already use
Connect Mermaid Phone to the platforms you already rely on. Appointments, contacts, and data sync automatically.
Plus dozens more through Zapier and our Open API.
EVERY MISSED CALL IS A LOST OPPORTUNITY. MERMAID PHONE ANSWERS 24/7 SO YOU NEVER LOSE ANOTHER CUSTOMER.
24/7
ALWAYS AVAILABLE
<5min
SETUP TIME
99.9%
UPTIME
31%
MORE APPOINTMENTS
PRICING
Simple pricing. Upgrade when you are ready.
NO HIDDEN FEES. NO CONTRACTS. CANCEL ANYTIME.
Starter
Pay as you go
- AI phone receptionist
- Call transcripts
- SMS notifications
- Basic scheduling
Pro
For growing businesses
- Everything in Starter
- 200 minutes included
- Smart scheduling
- CRM integrations
- SMS follow-ups
Enterprise
Custom solutions
- Everything in Pro
- Unlimited minutes
- Multi-location support
- Custom integrations
- Dedicated account manager
Questions? We have answers.
WHAT OUR CUSTOMERS SAY
Fill your service bays by capturing every customer call. No more leads lost to voicemail.
Your competitors answer their phone. Do you?
Stop losing auto customers to missed calls. Your AI receptionist is ready in 5 minutes.
MERMAID PHONE FOR EVERY INDUSTRY