Stop Losing Customers to Missed Calls
55% of gym membership inquiries come by phone. If nobody answers, that prospect joins the gym down the street.
TRY A FITNESS DEMO CALL - FREE
THE PROBLEM
Your front desk is coaching classes while leads call
55%
OF MEMBERSHIP INQUIRIES COME BY PHONE
78%
OF PROSPECTS JOIN THE FIRST GYM THAT RESPONDS
$1,800
LIFETIME VALUE OF EACH LOST MEMBER
Your staff is on the gym floor helping members, teaching classes, or doing personal training. The phone rings at the front desk and nobody is there to answer it.
HOW IT WORKS
Live in 4 simple steps
STEP 01
Forward Your Calls
Set up call forwarding from your gym phone. Works with your existing desk phone, cell, or VoIP system.
STEP 02
AI Answers Instantly
Your AI receptionist greets callers, knows your class schedule, membership options, and trainer availability.
STEP 03
Books Classes and Tours
Schedules trial classes, gym tours, and personal training sessions. Sends confirmation with what to bring.
STEP 04
You Get Notified
Get alerts for new trial signups, membership inquiries, and trainer requests. Follow up at the right time.
BUILT FOR FITNESS
Features designed for your industry
Class Schedule Knowledge
Your AI knows your full class schedule, instructor names, difficulty levels, and availability. Members get instant answers.
Trial Class Booking
Converts phone inquiries into booked trial classes. The AI explains what to expect, what to wear, and where to park.
Membership Inquiries
Explains your membership tiers, pricing, perks, and current promotions. High-interest leads are flagged for immediate follow-up.
Personal Training Setup
Matches prospects with available trainers based on goals, schedule, and training style preferences.
PLATFORM FEATURES
Everything your receptionist does. And more.
AI Phone Receptionist
Answers every call with a natural, friendly voice. Knows your business inside out.
Smart Scheduling
Books, reschedules, and cancels appointments in real time. Syncs with your calendar.
SMS Follow-Ups & Reminders
Sends confirmations, reminders, and follow-up texts automatically after every call.
Client Management
Tracks every caller, their history, preferences, and upcoming appointments in one place.
Call Transcripts & Analytics
Full transcripts of every call plus insights on call volume, peak times, and conversion rates.
Custom Voice & Branding
Choose your AI voice, greeting style, and personality. Callers hear your brand, not ours.
INTEGRATIONS
Works with the tools you already use
Connect Mermaid Phone to the platforms you already rely on. Appointments, contacts, and data sync automatically.
Plus dozens more through Zapier and our Open API.
EVERY MISSED CALL IS A LOST MEMBER. MERMAID PHONE ANSWERS 24/7 SO YOU NEVER LOSE ANOTHER PROSPECT.
24/7
ALWAYS AVAILABLE
<5min
SETUP TIME
99.9%
UPTIME
22
NEW MEMBERS/MONTH
PRICING
Simple pricing. Upgrade when you are ready.
NO HIDDEN FEES. NO CONTRACTS. CANCEL ANYTIME.
Starter
Pay as you go
- AI phone receptionist
- Call transcripts
- SMS notifications
- Basic scheduling
Pro
For growing businesses
- Everything in Starter
- 200 minutes included
- Smart scheduling
- CRM integrations
- SMS follow-ups
Enterprise
Custom solutions
- Everything in Pro
- Unlimited minutes
- Multi-location support
- Custom integrations
- Dedicated account manager
Questions? We have answers.
WHAT OUR CUSTOMERS SAY
Keep your trainers on the floor while every prospect call gets answered and trial classes get booked.
Your competitors answer their phone. Do you?
Stop losing members to missed calls. Your AI receptionist is ready in 5 minutes.
MERMAID PHONE FOR EVERY INDUSTRY