Stop Losing Customers to Missed Calls
72% of restaurant calls during peak hours go to voicemail. That is reservations, catering orders, and events walking out the door.
TRY A RESTAURANTS DEMO CALL - FREE
THE PROBLEM
The dinner rush is not the time to answer phones
72%
OF PEAK-HOUR CALLS GO UNANSWERED
40%
OF CALLERS WILL NOT LEAVE A VOICEMAIL
$2,400
LOST PER MONTH IN MISSED RESERVATIONS
When your host is seating tables and your servers are running food, nobody is answering the phone. Meanwhile, a party of 12 just called to book a birthday dinner and hung up after 6 rings.
HOW IT WORKS
Live in 4 simple steps
STEP 01
Forward Your Calls
Set up call forwarding from your restaurant phone. Takes 2 minutes and works alongside your existing host stand.
STEP 02
AI Answers Instantly
Your AI receptionist greets callers, knows your menu, hours, reservation availability, and specials.
STEP 03
Books Reservations
Checks real-time table availability and books reservations. Handles party size, dietary needs, and special occasions.
STEP 04
You Get Notified
Get alerts for new reservations, large party requests, catering inquiries, and special dietary needs.
BUILT FOR RESTAURANTS
Features designed for your industry
Menu Knowledge
Your AI knows your full menu including seasonal specials, allergen information, dietary accommodations, and pricing.
Large Party Coordination
Handles group dining requests with details on party size, budget, pre-fix options, and private dining availability.
Catering and Events
Takes catering inquiry details including date, headcount, budget, and dietary restrictions. Routes to your events team.
Waitlist Management
When tables are full, the AI adds callers to your waitlist with accurate wait time estimates and texts when their table is ready.
PLATFORM FEATURES
Everything your receptionist does. And more.
AI Phone Receptionist
Answers every call with a natural, friendly voice. Knows your business inside out.
Smart Scheduling
Books, reschedules, and cancels appointments in real time. Syncs with your calendar.
SMS Follow-Ups & Reminders
Sends confirmations, reminders, and follow-up texts automatically after every call.
Client Management
Tracks every caller, their history, preferences, and upcoming appointments in one place.
Call Transcripts & Analytics
Full transcripts of every call plus insights on call volume, peak times, and conversion rates.
Custom Voice & Branding
Choose your AI voice, greeting style, and personality. Callers hear your brand, not ours.
INTEGRATIONS
Works with the tools you already use
Connect Mermaid Phone to the platforms you already rely on. Appointments, contacts, and data sync automatically.
Plus dozens more through Zapier and our Open API.
EVERY MISSED CALL IS A LOST RESERVATION. MERMAID PHONE ANSWERS 24/7 SO YOU NEVER LOSE ANOTHER DINER.
24/7
ALWAYS AVAILABLE
<5min
SETUP TIME
99.9%
UPTIME
28%
MORE RESERVATIONS
PRICING
Simple pricing. Upgrade when you are ready.
NO HIDDEN FEES. NO CONTRACTS. CANCEL ANYTIME.
Starter
Pay as you go
- AI phone receptionist
- Call transcripts
- SMS notifications
- Basic scheduling
Pro
For growing businesses
- Everything in Starter
- 200 minutes included
- Smart scheduling
- CRM integrations
- SMS follow-ups
Enterprise
Custom solutions
- Everything in Pro
- Unlimited minutes
- Multi-location support
- Custom integrations
- Dedicated account manager
Questions? We have answers.
WHAT OUR CUSTOMERS SAY
Free your host to greet guests while every phone call still gets a friendly answer and accurate information.
Your competitors answer their phone. Do you?
Stop losing diners to missed calls. Your AI receptionist is ready in 5 minutes.
MERMAID PHONE FOR EVERY INDUSTRY