Last updated: February 20, 2026
By accessing or using Mermaid Phone, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our service.
Mermaid Phone provides an AI-powered phone answering service for businesses. Our service includes automated call answering, appointment scheduling, customer management, and related features as described on our website.
You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must provide accurate business information and comply with all applicable laws regarding phone communications.
You agree not to use Mermaid Phone to:
Paid plans are billed monthly. You authorize us to charge your payment method for the applicable subscription fees. You can cancel at any time; cancellation takes effect at the end of the current billing period.
We strive for high availability but do not guarantee uninterrupted service. We are not liable for any damages resulting from service interruptions, AI errors, or missed calls.
Mermaid Phone is provided "as is" without warranties of any kind. Our liability is limited to the amount you paid for the service in the preceding 12 months.
We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the updated terms.
Questions about these terms? Contact us at help@mermaidphone.com.